Successes

Architected strategy that drove the post-merger integration of the #1/#2 U.S. transportation and logistics leaders.

Led the business and technology post-acquisition integration of a Texas based life insurance company into its mid-west U.S acquirer.

Directed large team of engineers and analysts in the largest change of operation in company history.

Planning-to-completion for the consolidation of union/nonunion customer service functions from 200+ to two major 2 U.S. call centers.

Led key projects in the areas of e-commerce, payment systems, rules-based automation, and administration services.

Led strategy for large-scale customization and rollout of an operations management system across 20 distribution centers.

Led manufacturing team through the design, quote, spec, build, and ship processes to deliver a $1mm machine to an international aerospace customer.

Implemented a manufacturing quality program in a $15mm operation incorporating strategy, metrics, process, and accountability to expose quality defects and ineffective processes.

Key to Transportation acquisition integration of Roadway Express.